Terms and Conditions

Effective Date: [Insert Date]

Welcome to PixelScope Studios Ltd. By accessing or using our website (www.pixelscopestudios.com), services, or products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction

PixelScope Studios Ltd. ("we," "our," or "us") is a digital media and animated explainer video company based in British Columbia, Canada. We offer our services globally to businesses in need of animated content, digital media, and related solutions. These terms and conditions govern your use of our website and services.

2. Services

PixelScope Studios Ltd. provides digital media and animated explainer videos for clients worldwide. Our services include, but are not limited to:

• Custom animated explainer videos
• Marketing videos
• Branding videos
• Corporate videos
• Digital content creation
• Training videos
• Presentation videos

All services are provided according to the agreement between the client and PixelScope Studios Ltd. Any specific project-related terms will be outlined in separate contracts or agreements.

3. User Responsibilities

By using our website or services, you agree to:

• Provide accurate, current, and complete information as needed.
• Not misuse our services or content for unlawful purposes.
• Not upload harmful content, viruses, or malware to our website.
• Respect the intellectual property rights of PixelScope Studios Ltd. and third parties.

4. Intellectual Property

All content, materials, graphics, logos, designs, and animations produced by PixelScope Studios Ltd. are the intellectual property of PixelScope Studios Ltd. unless otherwise agreed upon in writing. You may not copy, modify, distribute, or use our intellectual property without our explicit permission.

5. Payment & Billing

• All services will be billed as per the terms set out in the specific service agreement or invoice.
• Payment is due as per the agreed payment schedule (e.g., upfront deposit, milestones, or final payment) unless otherwise agreed.
• Late payments may incur additional fees, and PixelScope Studios Ltd. reserves the right to halt or delay services until payment is received.

6. Refund Policy

Refunds will be considered on a case-by-case basis and are subject to the terms outlined in the client agreement. Due to the nature of digital and creative work, no refund will be given once the project is completed or if the work is in progress unless otherwise agreed in writing.

7. Client Content

You retain ownership of any materials, logos, and content you provide for use in the project. By submitting these materials, you grant PixelScope Studios Ltd. the right to use them as needed to complete the agreed services. You are responsible for ensuring you have the necessary rights to use all materials provided.

8. Confidentiality

We respect the confidentiality of your business and project details. Any sensitive information shared between us and our clients will be kept confidential, except when disclosure is required by law or as necessary to complete the work.

9. Limitation of Liability

Studios Ltd. is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services, including but not limited to business loss, data loss, or any other loss that may result from the use of our digital media products.

10. Indemnification

You agree to indemnify, defend, and hold PixelScope Studios Ltd. harmless from any claims, losses, liabilities, expenses (including legal fees), or damages arising from your use of our website or services or your violation of these terms.

11. Termination

PixelScope Studios Ltd. may suspend or terminate your access to the website or services if you violate these terms and conditions. You may also terminate your agreement with us by providing written notice according to the terms outlined in the project contract.

12. Changes to Terms

PixelScope Studios Ltd. reserves the right to update or change these terms and conditions at any time. Any changes will be posted on this page with the updated effective date. Your continued use of the website or services after such changes constitutes your acceptance of the updated terms.

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Province of British Columbia, Canada. Any disputes arising from these terms will be resolved in the courts located in British Columbia.

14. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at:

PixelScope Studios Ltd.
460 Doyle Ave, Kelowna, BC V1Y 0C2, Canada
+1 236-349-2800
jonah@pixelscopestudios.com